Processing Times We have high volume orders and sell globally. Though we typically ship within the shorter processing timeframe, there may be times when the longer processing time will apply.
Standard Splints: 1-2 weeks before shipment Specialty Splints: 3-4 weeks before shipment Specialty+ Splints: 3-4 weeks before shipment Custom Splints: 6-8 weeks before shipment
Rush Processing Note: Rush Processing may not always be available; especially with Custom Splints If you require Rush Processing on an order, it must be selected on the Order Form when you place the order. We are only able to Rush entire orders and not individual products on an order.
Timeframe If approved, Rush Processing times vary per order. We will quote you a timeframe upon approval. If it is unsatisfactory, you can cancel the request with no charge.
Fees Standard Splints: 10% of the order total before shipping fees Specialty Splints: 15% of the order total before shipping fees Specialty+ Splints: 15% of the order total before shipping fees Custom Splints: 20% of the order total before shipping fees